General Booking
When booking with Outbound Treks, you enter a direct and legally binding agreement with us.
To confirm your booking:
- Provide accurate personal details (name, passport number, nationality, etc.)
- Pay 10% of the total trip cost as a deposit.
- Pay the remaining balance upon arrival in Kathmandu before departure.
Payment Methods
To be updated.
Trip Postponement
- Notify us at least 30 days before departure to reschedule without extra cost.
- For postponement with less than 30 days’ notice, a 10% rescheduling fee applies.
These policies help maintain fairness for our guides, porters, and logistical partners.
Transfer Policy
You may transfer your booking to a friend or family member at no extra cost. Simply notify us in writing with their details. The replacement traveler must meet all trip eligibility requirements and submit the necessary documents.
Cancellation Policy
- In the event of a trip cancellation, the 10% deposit is non-refundable. However, it becomes a lifetime transferable credit for future trips.
Last-Minute Booking
We accept last-minute bookings up to 24 hours before departure, with no hidden fees.
However, during peak seasons, flights and accommodation may fill quickly, so booking at least one week in advance is recommended.
Travel Insurance
Travel insurance is mandatory. It must cover:
- Medical treatment
- Emergency helicopter evacuation
- Trip cancellation or postponement
- Lost or damaged belongings
- (For climbers) Mountaineering coverage
Outbound Treks provides insurance only for guides and porters. Travelers must ensure their own coverage.
Shortening or Leaving the Trip Early
If you leave a trek early due to illness, personal reasons, or unforeseen events:
- Payments are non-refundable
- Staff must be compensated as per the original itinerary.
- Travel insurance may cover some expenses.
Responsibility & Liability
Trekking in the Himalayas involves risks such as:
- Weather problems
- Landslides
- Flight delays
- Health issues
- Political disturbances
Outbound Treks cannot be held responsible for any additional costs resulting from such events.
Right to Refuse Service
We may refuse or terminate service if a traveler engages in disruptive or unsafe behavior, including:
- Physical or verbal abuse
- Excessive alcohol consumption
- Harassing guides, staff, or locals
Any extra expenses caused will be the traveler’s responsibility.
